Refunds

If upon receiving your order you are unhappy with any part of the goods or service please contact us within 48 hours and return the items as received within 10 days and we will be happy to issue you with a refund.

If in the unlikely event that an item arrives damaged please get in touch as soon as possible. In most cases we will be able to send out a replacement print right away, however in some rare cases it may not be possible to supply an exact replacement, in which case a refund or exchange will be offered.

Delivery

Within the UK our prints can be sent by Royal Mail Special Delivery (next-day) or First Class Recorded, both of which require a signature upon delivery. International orders can be sent by Royal Mail’s International Signed-for service or regular Airmail. The International Signed-for service requires a signature upon delivery and is partially trackable. Prints are sent in extremely durable cardboard tubes and are wrapped in acid-free tissue paper.

If a print isn’t signed for it will be held at a local post office or collection centre. If not collected within a set time the package/s will be returned to us. We are happy to resend packages which have been returned to us, however we ask the buyer to pay for these additional postage costs.

Please allow up to 28 days for delivery. We aim to send all orders within 48 hours although usually orders are sent within 24 hours Monday to Friday.

For more information about Royal Mail please visit their website at www.royalmail.com

Mailing list

If you sign up to our mailing list we will email you from time to time, only when new products are released. Should you wish to be removed from the mailing list at any time please follow the ‘unsubscribe’ link at the bottom of our newsletters or email us directly at hello@keepcalmgallery.com. Our database only holds your email address and will store no other personal details. We will never disclose your email address to any other individuals or companies.

Copyright

All images used on keepcalmgallery.com are reproduced with the permission of the specific artist. Copyright is always retained by the artist and images must not be reproduced without written permission from the artist or Keep Calm Limited.

Keep Calm Limited
Company registration number: 6341016
VAT registration number: 922 1973 28